ECOROB is responsible for the processing of personal data.
The holders of the personal data accept the treatment of their personal data in accordance with the terms of this Privacy Policy and authorize us to treat it when we provide the data through it.
ECOROB is a company dedicated to the sale of content, it will request the personal data of people who seek to acquire or consume the content produced by ECOROB.
Our contact details are:
ECOROB
Email: info@ecorob.com
The personal data that we collect in our database and that is used and processed to fulfill our purpose, are:
• Name.
• Cell phone
• Email address.

The information provided will remain stored indefinitely or until the user/client requests the withdrawal from our data platform, this in order to comply with the legal and/or contractual obligations in charge during the content sale process or to address administrative aspects of the information. It should be noted that the veracity of the information that the client provides us is presumed.

USE OF PERSONAL DATA
By providing your data, the owner authorizes ECOROB to use this information for the purpose indicated in this Privacy Policy. If the owner provides ECOROB with his personal data, he authorizes it to use it in the cases of purchase processes of the objects offered through the website and it is not possible to transfer that information to other databases unless 1. The holder authorizes to do so. 2. That it is necessary with clear justification. 3. As required by law or for purposes developed in this privacy policy.
By reading, reviewing and accepting this privacy policy, the owner authorizes that the treatment of the requested information will be exclusively to comply with the objectives of ECOROB. These are:
• Send communications, by different means, related to processes of purchase and sale of ECOROB products.
• Send information and messages of promotions, offers, events to the holders.
• Consult and update personal data to keep the information in the ECOROB database updated.
• Promote loyalty and / or call for attention and in extreme cases exclusion of the owners.
With the acceptance of this Privacy Policy, the holders of personal data authorize us to send them information about products and services through different means and channels.
Security conditions
ECOROB protects the integrity, confidentiality and availability of the information provided by the client.
Third parties that have a commercial relationship with ECOROB such as suppliers, employees, etc. They are required to comply with information security policies.

Rights of the holder
1. Know, update and rectify your personal data against ECOROB as the person in charge of processing your personal data.
2. Request proof of the authorization that has been given to the person responsible for the processing of personal data.
3. To be informed, upon request, regarding the use that has been given to personal data.
4. Submit complaints to the Superintendence of Industry and Commerce for violations of the personal data protection regime.
5. Revoke the authorization and/or request the deletion of personal data under the terms of Law 1581 of 2012.

Procedure to update data
The owner can consult the personal information that ECOROB has and once the legitimacy of this request has been verified, the owner will be provided with the required information within ten (10) business days following the request. If it is not possible to respond to the query during this time, the owner must be informed of the reason, indicating a response date that does not exceed five (5) days after expiration.
When the owner wants to make corrections, updates, deletion of the data or otherwise considers that any of the legal duties in the treatment of the information has been breached, he must and may submit a written claim with the owner’s data, the description of the situation and the information that can be provided as evidence. If more information is required to deal with the case, the owner must be informed within the following five (5) business days for it to be completed. From the date of the request or claim if two (2) months have passed and the required information has not been submitted, ECOROB assumes that the holder withdraws the claim.
The owner of personal data can exercise their rights to know, update, rectify and delete their personal data by sending their request to the email info@ecorob.com on the telephone in accordance with the provisions of this Privacy Policy.

Validity and modifications
At any time the terms and conditions of this Privacy Policy may be modified, this will be informed on the website and an updated version of the privacy policies will be published.
This policy was published on our website in June 2023 and is effective as of the date of publication.

TERMS AND CONDITIONS
The content products found on our platform are the exclusive property of ECOROB, therefore all the intellectual rights of the information correspond to us and cannot be sold by third parties unless prior authorization is obtained from ECOROB.